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Direct Offering professionals have ranked this company based on their experience as a user of the reviewed products and opportunity. The evaluations of the items and opportunity usually comments on how well the company determines up to expectations based on the specs offered by company. Observations are accurate in addition to subjective in nature.


BBB remains operational and concentrated on serving our service community. Read more. BBB remains operational and focused on serving our business community and our customers throughout this crisis. Please examine out resources readily available to you at BBB.org/ coronavirus. A few of the sources of info BBB counts on are momentarily unavailable. Likewise, lots of organizations are closed, suspended, or not running as usual, and are not able to respond to grievances and other requests.


We value your perseverance as we and everyone in our communities focus on addressing this crisis. File a Grievance 8/26/2011 1820 total complaints in the last 3 yearsof those, 10 complaints were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with an Item or ServiceTotals10/13/2020I have purchase the hydrate lemon-lime back in 2019 for the cost of $19 for 15.


On Oct. 7th, 2020, I purchased the hydrate again and the size was 5 oz for $21. The company is stating that I am getting the very same amount of item, however that is not so. The ounces are less for more money. They are illegally price gouging. 08/17/2020I made an Isagenix account to order items for my son.


I have constantly been the one ordering and paying for each order, with my charge card. Invoice fo payment and notice of delivery always pertain to our address, ******************, not our son's email address. A couple of months ago I signed up for a regular monthly subscription utilizing our credit card.

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When the regular monthly delivery showed up, I realized what I had actually done and called customer care to cancel the regular monthly shipment. The individual answering my call might not even find my account, despite the fact that I offered all names, account and order numbers. I then emailed client service and was informed that my son needed to email them to state I am enabled to make modifications on the account.


All I wish to do is cancel the subscription that I made. I inactived the payment so no additional charges can be made to my credit card, however this entire experience ought to have been managed with a single call. I feel like this is simply a way to keep charging individuals cash - to decline to cancel a membership when requested.


Dear Ms. ******, I am writing to react to Mr. ******'s recent complaint to the Better Organization Bureau concerning Isagenix. We value the BBB bringing the problem to our attention and enabling us an opportunity to react. We have examined Mr (isagenix eshot). ******'s grievance and immediately canceled the automated monthly order on his kid's account, as he asked for.


****** to apply to future orders in an effort to express our appreciation to Mr. ****** for his perseverance with us in overcoming this matter. We want to apologize to Mr. ****** for the service he got on this matter, which fell below the high requirement we aim for.




******'s feedback into account moving forward as we constantly make every effort to improve the service we offer. Based on our interactions with Mr. ******, we understand that the steps we have taken have actually fixed his concerns. We appreciate the opportunity to attend to the complaint and dream Mr. ****** the very best. Best Regards, Cassy S ****** Sr.

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The case number is ********. Thank you for your aid! ***** ****** 03/28/2020I Our site joined Isagenix as a client and then registered as an Associate Member to begin a company. My coach and I had a ethical dispute over how I must market my company and we might not come to an agreement.


The company is a MLM organization and growing my service under visit our website an unethical coach would make that person money. I wholeheartedly disagreed and wanted a brand-new coach. I reached out to 2 top tier leaders Tanya K ********** and her spouse and was told I required to wait 6 months prior to I might start my company under another coach.


Thank you for your time. ***** ***** Dear ******* *******, I am composing to react to Mr. ***** *****'s current grievance to the Better Service Bureau concerning Isagenix. We appreciate Visit Your URL the BBB bringing the grievance to our attention and enabling us a chance to react. Immediately after receiving Mr. *****'s complaint, we got in touch with Mr.


We value Mr. *****'s willingness to work with us and, based upon our interactions with him, we understand that the actions we have taken have resolved his concerns - isagenix eshot. We want Mr. ***** all the finest. Regards, Cassy S ****** Sr. Supervisor of ComplianceBetter Business Bureau: I have actually examined the response made by the business in recommendation to problem ID ********, and find that this resolution would be satisfactory to me.


Regards, ***** ***** 11/16/2018I purchased 10 containers of their seasonal Pumpkin Spice Shake October 2017. There are 3 lot #'s involved with the 10 canisters, all end August 2019. I called Isagenix to report that when opening a canister - it has an odor that is nothing like Pumpkin Spice -there's a smell of chemicals, in truth even making the shake, it does not taste right.

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They said it's been over a year, so I can't refund you. I said this was unacceptable, and the product does not end up until August 2019. The lot numbers are: # *********, # *********, # *********. The reason numerous were purchased is because it is a seasonal item, and I wished to purchase this before they would offer it again.